I have formed several partnerships with some of the top experts in the industry regarding both business event driven BPR and Enterprise Architecture Planning…
Brian Dickinson of Logical Conclusions, Inc. has written several books and teaches some most excellent courses on business event driven reengineering. Brian can be reached via email at: Brian@Logical-Inc.com
Brian has very robust methods for getting to senior management and in effect guarantees success of any BPR following his method. He is also a great and witty personality so his courses are very enjoyable. I highly recommend him. I recommend Brian's latest book available directly from him, entitled: "Creating Customer Focused Organizations".
Regards,
Michael Tiemann
Information Architect
U.S. Department of Energy